{"id":426294,"url":"\/my-order\/","layout":"standard","version":"2024-10-29T20:01:40.000000Z","blocks":[{"id":3901165,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":90663388,"value":"<h2><strong>Questions about My Order<\/strong><\/h2><h5><strong><u>I\u2019ve placed an order, can I change my delivery address?<\/u><\/strong><\/h5><p>You can only change your order's shipping address if it hasn't yet been dispatched.<\/p><p>In your Confirmation Email, there is a link you can click to change your address.<\/p><p>If you don\u2019t make this change and your order is sent out to an incorrect address, it will likely fail its delivery and return back to our factory.<\/p><p>Our support team then contact you to confirm your correct shipping address and arrange for your order to be resent.<\/p><h5><strong><u>Can I add a gift message or note to my order?<\/u><\/strong><\/h5><p>It's not possible to add a physical note or gift message to an order.<\/p><p>This is because we don't include physical invoices when the orders are dispatched - <strong>less paper!<\/strong><\/p><p>This means a gift recipient won't know of any pricing\/purchaser information. You can use the checkout form to have the order dispatched directly to a gift recipient's address.<\/p><p>All of the information needed to return the item if needed is on the packaging (<em>minus pricing\/purchaser info<\/em>). The confirmation and dispatch emails containing the order's breakdown and pricing info, is sent to the email address used on the checkout form to place the order.<\/p>"},"borderRadius":{"id":90663389,"value":"#{text.border.radius}"},"textColor":{"id":90663390,"value":"#B67CDC"},"backgroundColour":{"id":90663391,"value":"#0000"},"truncateHeight":{"id":90663392,"value":null},"template":{"id":90663393,"value":"text"},"padding":{"id":90663394,"value":"6"},"fullWidth":{"id":90663395,"value":"0"},"fullBackgroundColor":{"id":90663396,"value":"#FFFFFF"},"published":{"id":90663397,"value":"1"},"conditions":{"id":90663398,"value":"[]"}}}],"properties":{"title":{"id":90663381,"value":"MY ORDER"},"isStorePage":{"id":90663382,"value":"1"},"ogImage":{"id":90663387,"value":"https:\/\/images.podos.io\/6ihtum7s1brkntslschidufxosvaooe1svv84xghxhhzulzd.jpeg.jpg?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":211583,"edited":true}